Hello, Old Friend, we've been down this road before. Remember me? The one who wanted the tiny cable box? Well, it broke. So they gave me another one. Which broke. So they gave me another one. Which broke. So they gave me another one, which is currently broken, even thought I obediently waited around my house all day during my 9am-9pm window for the technician to fix it. This is the third cable box in three days, Comcast. Shape up. Or at least come watch my disgruntled children at 6am when they want to watch Sprout while I caffeinate myself. Gawd.